Shipping policy
Last updated: September 9, 2026
Shipping Policy
At Fitoutfit, our products are made and fulfilled after an order is placed.
Order Processing
Orders are processed after successful payment confirmation.
Because our products are made/fulfilled on demand, processing may take additional time before the order is handed over to the courier.
Once your order is shipped, you will receive tracking information through the contact details provided during checkout.
Delivery
Delivery timelines can vary depending on:
- Delivery location
- Courier service
- Operational delays
- Weather conditions
- Public holidays
- Remote or hard-to-reach locations
- Other circumstances beyond our reasonable control
The delivery estimate shown during checkout or provided through tracking is an estimate and not a guaranteed delivery date.
Tracking
Once your order has been dispatched, you can use the tracking information provided by Fitoutfit to check the shipment status.
Please ensure that your phone number and delivery address are accurate when placing your order.
Failed Delivery Attempts
If the courier is unable to deliver the package because the recipient is unavailable, the address is incorrect/incomplete, the premises are closed, the shipment is refused, or delivery attempts are otherwise unsuccessful, the courier may return the shipment to the fulfillment provider.
If the shipment is returned to origin, contact Fitoutfit with your order number so that we can review the available options.
Address Changes
Please make sure your shipping address is correct before completing your purchase.
Once an order has entered processing or has been shipped, we may not be able to change the delivery address.
Lost or Damaged Shipments
If your shipment appears to be lost, damaged, or has an unusual tracking status, please contact us with your order number and tracking details.
We will review the shipment with our fulfillment/courier partner and assist you accordingly.
Fitoutfit
WEAR YOUR VIBE.